As one of our most valued customers, we wanted you to be the first to know that Agape will be undergoing an exciting brand transformation and officially will be changing its name to CoolSys Light Commercial Solutions, LLC.
Our rebranding was first inspired when we were acquired by CoolSys in July 2019 and will help bring together our growing family of businesses under one corporate umbrella. It represents our shared long-term vision to improve the customer experience by providing a seamless, end-to-end solution for all your HVACR, engineering, installation, service and maintenance, and energy optimization needs.
While there will be changes to our logo and name, please rest assured that not much else is changing. You will continue to receive the same great service and work with the same hardworking, dependable and customer-focused team members. Our tax identification number isn’t even changing! Our team will respond to your needs with the same — if not better — level of excellence and professionalism and will deliver an improved customer experience with access to CoolSys’ full range of services.
Our name change will become effective April 26, 2021, but the roll-out of our new CoolSys brand will take place in phases over 12-to-24 months. You’ll start to see our new name on correspondence, and over time on our service vans and technician uniforms. We have a new website slated to launch in 2021 and the Legacy team will move to a CoolSys email address in the coming months.
Rest assured that as CoolSys, we will continue to deliver trusted, local service, backed by the resources and peace of mind that comes with partnering with a strong national brand. We look forward to serving you for many years to come and would like to take this opportunity to thank you again for being a valued customer. We will be in touch with further details in the coming weeks. If you should have any questions, please contact Mike Ochoa at 714.510.9595, or firstname.lastname@example.org.
President, CoolSys Light Commercial Solutions, LLC
Chief Commercial Officer, CoolSys