COMPANY OVERVIEW

A member of the CoolSys family of companies since 2019, at Agape we operate to give you peace of mind that your facility maintenance needs will be met with just one phone call—and met with responsive customer service and support representatives who understand your urgency. Here are the benefits of partnering with us.

Just One Call

Just one phone call to us initiates the rapid resolution of any maintenance issue or emergency with your HVAC, refrigeration and plumbing systems. This means you can skip the local vendors who vary by price and quality, and trust in our consistent quality and pricing on every service job.

24/7/365 Live Support

Our customer support team is standing by to take your call, 24 hours a day, 7 days a week, 365 days a year. Within minutes, we’ll provide you with an ETA of when your technician will arrive on site. Never again leave a message with an answering service or wait for a service contractor to call you back.

Qualified Technicians

Within 2-4 hours on average, our fully equipped, knowledgeable and experienced technicians arrive on site to resolve any HVAC, refrigeration or plumbing  repair or emergency.

Reliability

Our estimators use the latest technology to ensure accurate pricing and timeliness for project completion. Trust in our high service standards and competitive rates, and know you’ll receive consistently great service within your budget.

Scott Thielen
Scott Thielen

Scott has over 30 years of HVAC service experience, which began when he worked in the family business. He is an Air Force veteran who as a pilot, continued a career in Aviation for thirteen years before returning to the HVAC industry in 2004. Scott founded Agape Mechanical, LLC., located in Lakeville MN, in 2009 and grew it to a leading regional HVAC, refrigeration and plumbing services company. He earned a degree in mathematics from the University of St. Thomas in St. Paul, Minnesota, and holds master contractor licenses for HVAC/R in ten states.

Chad Bailey
Chad Bailey

Vice President – Accounting & Finance

With over 20 years of experience in accounting, finance, and tax, Chad is Agape’s VP of Accounting and Finance.  In this role, he leads a team responsible for all financial reporting, budgeting, and analysis, helping to drive long-term profitable growth for the company.

Ashley Kroska
Ashley Kroska

Dispatch Manager

Ashley has been with Agape almost 10 years and oversees the day-to-day operation to ensure client expectations are met in a timely manner. During her time with Agape, she restructured the dispatch department to run more effectively and efficiently to enhance the customer experience.

Scott Thielen

Scott has over 30 years of HVAC service experience, which began when he worked in the family business. He is an Air Force veteran who as a pilot, continued a career in Aviation for thirteen years before returning to the HVAC industry in 2004. Scott founded Agape Mechanical, LLC., located in Lakeville MN, in 2009 and grew it to a leading regional HVAC, refrigeration and plumbing services company. He earned a degree in mathematics from the University of St. Thomas in St. Paul, Minnesota, and holds master contractor licenses for HVAC/R in ten states.

Chad Bailey

With over 20 years of experience in accounting, finance, and tax, Chad is Agape’s VP of Accounting and Finance.  In this role, he leads a team responsible for all financial reporting, budgeting, and analysis, helping to drive long-term profitable growth for the company.

Ashley Kroska

Ashley has been with Agape almost 10 years and oversees the day-to-day operation to ensure client expectations are met in a timely manner. During her time with Agape, she restructured the dispatch department to run more effectively and efficiently to enhance the customer experience.